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As of May 25, 2018, the GDPR has entered into effect, creating new laws around how businesses process and manage the personal data of clients.

Frequently Ask Questions

What is GDPR?

The GDPR is the new European legislation meant to replace the 1995 Data Protection Directive.

This regulation, which can be read in full on the CNIL website, is the new European law governing the use and handling of individuals’ personal data.

It has 3 primary objectives:

* To standardize European data protection regulations.
* To give citizens control over how their personal data is used.
* To make sure that companies are aware of their responsibilities regarding personal data.

If you collect or process the personal data of any European citizen, regardless of the country in which your company is based, the GDPR affects your business.

The GDPR has also eliminated the distinctions between various types of businesses — including B2B, B2C, for-profit, and nonprofit — meaning the law applies equally to all organizations that process the personal data of European citizens.

All relevant actors are required to be in compliance with the GDPR as of May 25th, 2018.

Companies that are found to be in violation of the GDPR may be fined anywhere from 2-4% of annual revenue, or up to 20 million dollars, whichever is the larger amount.

What measures has DesoftMAIL taken to be in compliance with the GDPR?

Leading up to the implementation of the GDPR on 25 May 2018, DesoftMAIL took many necessary steps in order to ensure users’ rights in accordance with the new laws.

As a DesoftMAIL customer, the GDPR gives you new protection rights and assures better access to your personal data.

Right to rectification:
Rectify your personal information at any time from your account settings.
You can also contact us directly to edit or rectify your information.

Right to be forgotten:
Cancel your DesoftMAIL subscription and close your account at any time.
You can send us a request to erase all your data, which we will complete within 30 days.

Right to portability:
Upon request, we will export your data so that it can be transferred to a third party or competitor.

Right to object:
Unsubscribe at any time to any specific use of your information (newsletter, automatic emails, etc.).

Right of access:
We are transparent about the data that we collect and what we do with it. To familiarize yourself with this, please refer to our privacy policy. You can contact us at any time to access and modify any of your personal data.